30-day satisfaction guarantee

At Mochi Melt, we're in the business of satisfaction. If our lube doesn't make you say "wow" within 30 days of receipt, let us know and we'll fix it.

Straightforward and hassle free—this is our guarantee that you'll love every drop or get your money back. So go ahead, shop boldly, knowing we've got your back if things don’t heat up as expected. This refund policy is subject to change at any time without notice. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.